Fallen spent 43 weeks on the Billboard Top 10; has been certified 6x Platinum; and has sold more than 15 million copies worldwide, including 6.6 million in the United States. The album was listed for 104 weeks on the Billboard top 200, and it was one of eight albums in the history of the chart to spend at least a year on the Billboard Top 50.

Evanescence's major label debut single "Bring Me to Life", which features guest vocals from Paul McCoy of 12 Stones, was a global hit for the band and reached #5 on the American Billboard Hot 100. It provided Evanescence with their first UK #1 listing, where it stayed for four weeks from June-July 2003. The song also became the official theme for WWE No Way Out 2003. The equally popular "My Immortal" peaked at #7 in the U.S. and UK charts, and both songs were featured in the soundtrack for the action movie Daredevil. "Bring Me to Life" garnered recognition for the band at the 46th Grammy Awards in 2004, where they won the Best Hard Rock Performance and Best New Artist awards and were nominated for two others. The two other singles off Fallen are "Going Under" (#5 U.S. Modern Rock Tracks, #8 UK Charts) and "Everybody's Fool" (#36 U.S. Modern Rock Tracks, #23 UK Charts); all were promoted by a music video.